Payments and Purchases

What types of payment do you accept?

Creative Clip Art Collection accepts only Paypal. You may use your credit/debit card, bank account or available balance in Paypal.

How do I download my purchased files?

Once purchased, you will receive an email with a download link. This will take you directly to the download itself. This is where you choose the location in which you want the file saved…and then click save (you do not want to choose the ‘open’ option). After the download is complete, you’ll need to find the folder on your computer and extract (with Winzip) the files. Voila…

Do I need to create an account with you in order to make a purchase?

The answer is no. You can breeze through the checkout process without having to register with this site or supply any address or phone number details. All that you will be asked for is a current email address so I can send your order (and of course your payment details).

How much time will I have to download my purchase(s) and is there a limit to the number of download attempts?

Like most digital stores, there is a limit on the time and number of attempts for each download.
Your download will be available for 14 days or 3 attempts after you purchase is complete. Please make sure to download them during the time period. If you encounter any problems, please contact me.

I just placed an order, but did not receive my download link. Why?

Unfortunately Spam Blockers may block emails from this store. Please make sure you check your junk or spam folder.

What is WinZip? Why do I need it and where can I get it?

WinZip is the software that allows you to “unpack” all of the files that are included in your purchase. When you download the files – they are all “zipped up” in a ZIP file…so you use the WinZip software to unzip them…and then you will see all your clip art or paper files. You can download the evaluation version of WinZip for free at http://www.winzip.com
Once you have downloaded the zip file, you simply need to EXTRACT the files to your computer!

Don’t hesitate to contact me if you have any questions or issues with your files. I am always happy to help.